BOOKINGS
*Bookings for individual guests and groups for Food Sightseeing tours should be made preferably at least 72 hours prior to the start of the services or as early as possible, and the booking should contain all requests for required services, (including information whether there are people with special dietary requirements or disabilities in the group).
*Group bookings for Food Sightseeing private & tailor-made tours should be made preferably at least 3~2 weeks prior to the start of the services or as early as possible, and the booking should contain all requests for required services.

CANCELLATIONS OF INDIVIDUALS

  • Cancellations of individual reservations received more than 72 hours prior to the start of the tour will be free of charge.
  • Cancellations received 72 to 24 hours prior to the start of the tour will be charged with 50% of the tour costs. 
  • Cancellations received less than 24 hours prior to the start of the tour will be charged with 100% of the tour costs.
CANCELLATION OF GROUPS (groups start from 10 participants)
  • Cancellations of group reservations without packaged accommodation and other services with *supplier based cancellation conditions, are free of charge up to 72 hours prior to the start of the tour.
  • Cancellations received 72 to 24 hours prior to the start of the tour will be charged with 50% of the tour costs. With exception to *supplier based conditions
  • Cancellations received less than 24 hours prior to the start of the tour will be charged with 100% of the tour costs. With exception to *supplier based conditions
*Supplier based cancellation conditions are Booking & Cancellation Conditions Food Sightseeing Estonia is to accept by making reservations in connection to our private or tailor made tours to third party suppliers such as; hotels, ferry companies, some venues and possibly some incentive components or attractions in our tailor made tours. In case supplier based conditions apply, our partners or/and customers will be informed of that and thereby these conditions will overwrite our standard conditions and will become valid as is.

PAYMENT FOR INDIVIDUALS

Individual reservations has to be prepaid least 3 days prior to the start date of the tour. Reservations made less than 72 hours prior to the tour start are due on receipt.

PAYMENT FOR GROUPS

Prepayment invoice will be issued latest 10 days prior to the service dates. Group reservations has to be prepaid least 5 days prior to the start date of the tour, unless otherwise agreed in written form, concerns mainly supplier based conditions for cancellation & payment.
Reservations made within less than 5 days prior to the tour start are due on receipt.
In case of additional items or later changes in the reservations for the group, the Final invoice will be issued right after the event ends, with due date 1 week from the issue date.

The above stated booking, cancellations and payment conditions are accepted by customer or partner when booking services from Food Sightseeing Estonia, unless otherwise agreed in written form.
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