BOOKINGS
*Bookings for individual guests and groups for Food Sightseeing tours should be made preferably at least 72 hours prior to the start of the services or as early as possible, and the booking should contain all requests for required services, (including information whether there are people with special dietary requirements or disabilities in the group).
*Group bookings for Food Sightseeing private & tailor-made tours should be made preferably at least 3~2 weeks prior to the start of the services or as early as possible, and the booking should contain all requests for required services.

CANCELLATIONS OF INDIVIDUALS
  • Cancellations of individual reservations received more than 72 hours prior to the start of the tour will be free of charge.
  • Cancellations received 72 to 24 hours prior to the start of the tour will be charged with 50% of the tour costs.
  • Cancellations received less than 24 hours prior to the start of the tour will be charged with 100% of the tour costs.
CANCELLATION OF GROUPS (groups start from 10 participants)
  • Cancellations of group reservations are free of charge up to 29 days prior to the start of the tour.
  • Cancellations received 28 to 22 days prior to the start of the tour will be charged with 40% of the acc. costs.
  • Cancellations received 21 to 15 days prior to the start of the tour will be charged with 70% of the acc. costs.
  • Cancellations received 14 to 3 days prior to the start of the tour will be charged with 75% of the tour costs.
  • Cancellations received less than 2 days prior to the start of the tour will be charged with 100% of the tour costs. 
*Acc. costs = accommodation costs within the tour package.

PAYMENT FOR INDIVIDUALS

Individual reservations has to be prepaid least 3 days prior to the start date of the tour. Reservations made less than 72 hours prior to the tour start are due on receipt.

PAYMENT FOR GROUPS
Prepayment invoice will be issued latest 3 weeks prior to the service dates. Group reservations has to be prepaid least 7 days prior to the start date of the tour, unless otherwise agreed in written form.
Reservations made within less than 7 days prior to the tour start, are due on receipt. In case of additional items or later changes in the reservations for the group, the Final invoice will be issued right after the event ends, with due date 1 week from the issue date.

The above stated booking, cancellations and payment conditions are accepted by customer or partner when booking services from Food Sightseeing Estonia, unless otherwise agreed in written form.